This Privacy Policy explains how Grant Solutions and its handyman division, Fix It Up 4 Me ("we," "us," or "our"), collect, use, and protect your information when you visit our websites or contact us about our services in Louisville, Kentucky and the surrounding areas.
Information We Collect
We only collect the information you choose to give us, usually through our contact form or when you call, text, or email us. This may include:
- Your name
- Your phone number and email address
- The service type, project details, and any description you share with us
We do not collect payment card numbers or banking information through this website.
How We Use Your Information
We use the information you provide to respond to your inquiry, prepare pricing, schedule and carry out work, and follow up about your project. We may also keep records of the work we perform for you. We do not sell, rent, or trade your personal information to anyone.
How Your Information Is Shared
Contact form submissions are processed by our form service provider, Formspree, and delivered to us by email. We may share information with trusted service providers who help us operate our business, such as scheduling or communication tools, and only to the extent needed to provide our services. We may also disclose information when required by law or to protect our rights, property, or safety.
Text Messages
If you contact us by text message, we use your number only to communicate with you about your project. Message and data rates may apply, and you can reply STOP at any time to opt out of further messages.
Cookies and Analytics
Our website does not use advertising or tracking cookies. We may use basic analytics that respect your privacy to understand how the site is used and to improve it. Your browser settings let you control or block cookies at any time.
Data Retention
We keep the information you provide for as long as needed to respond to your inquiry, deliver our services, and meet reasonable business and legal requirements. When it is no longer needed, we take steps to delete or secure it.
Your Choices
You may ask us to review, update, or delete the personal information we hold about you. To make a request, call or text us at 502-609-6830 and we will respond within a reasonable time.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date shown at the top of this page, so please review it periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out:
Grant Solutions / Fix It Up 4 Me
Louisville, Kentucky
Phone or text: 502-609-6830